Privacy Policy

N-Fitness ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, access our services, or communicate with us in any way. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

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1. Who We Are

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N-Fitness is a personal training and fitness coaching service based in the UK, founded and run by Dave Norris. We provide services including one-on-one personal training, group fitness sessions, online coaching, and corporate wellness programs.

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2. Information We Collect

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We collect various types of personal information to provide our services and to communicate with you effectively. The information we may collect includes:

• Personal Identification Information: Name, email address, phone number, postal address, and other contact details.

• Fitness and Health Information: Fitness goals, current fitness levels, training preferences, and any health-related information you provide to help us tailor fitness programs.

• Payment Information: Details of payments you make for membership plans and other services.

• Technical Data: Information about your visit to our website, such as IP address, browser type, device information, and website usage data collected via cookies.

• Communication Data: Emails, messages, and other communications between you and N-Fitness.

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3. How We Use Your Information

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We use your personal data for the following purposes:

• To provide services: We use your information to create personalized training plans, provide online coaching, book sessions, and manage memberships.

• To communicate with you: To respond to inquiries, provide customer support, or notify you about changes to our services.

• To process payments: We may use your payment details to process transactions for membership plans and other services.

• For marketing and promotions: We may use your contact details to send newsletters, special offers, and promotional content if you have opted in to receive them.

• To improve our services: We use feedback and usage data to assess and improve the effectiveness of our programs and the user experience on our website.

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4. Sharing Your Data

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We do not sell or share your personal data with third parties for marketing purposes. However, we may share your information with:

• Service providers: Third-party vendors who assist with payment processing, customer support, and website functionality.

• Legal obligations: We may disclose your information if required to do so by law or in response to a legal request.

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5. Data Security

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We take the security of your personal data seriously and have implemented measures to safeguard your information from unauthorized access, use, alteration, or disclosure. These measures include encryption, secure servers, and restricted access to sensitive data.

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6. Your Rights

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Under the UK GDPR, you have certain rights regarding your personal data, including:

• Access: You have the right to request a copy of the personal data we hold about you.

• Rectification: You have the right to correct any inaccurate or incomplete data.

• Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.

• Restriction of processing: You have the right to restrict how we use your data in certain circumstances.

• Data portability: You have the right to request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.

• Objection to marketing: You can opt out of receiving marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

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7. Cookies

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Our website uses cookies to enhance your user experience and track website usage. Cookies are small text files that are stored on your device. You can manage your cookie preferences through your browser settings. Please note that blocking certain cookies may affect the functionality of the website.

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8. Retention of Data

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We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

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9. Third-Party Links

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Our website may contain links to third-party websites that are not operated by us. Please be aware that we are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies before providing any personal data.

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10. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date of the updated policy will be indicated at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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11. Contact Us

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If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Dave Norris
N-Fitness
Email: info@n-fitness.uk